First things first: You must have copy of the policy in hand - not a brochure, not a quote, not a summary, not a billing statement. A "schedule of benefits" page may provide some basic information to get you started,
but a copy of the entire policy is critical to have when starting and managing a long-term care insurance claim, especially if there are any questions about benefit or provider eligibility.
If you do not have a copy of your policy, request one from your insurance company immediately. You can call the phone number on any billing statement or other company information you may have.
CLICK HERE for a list of customer service numbers for the major carriers.
but a copy of the entire policy is critical to have when starting and managing a long-term care insurance claim, especially if there are any questions about benefit or provider eligibility.
If you do not have a copy of your policy, request one from your insurance company immediately. You can call the phone number on any billing statement or other company information you may have.
CLICK HERE for a list of customer service numbers for the major carriers.
Policyholders & Families |
Professional CaregiversUnder Development
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AdvisorsUnder Development
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We provide claims assistance to policyholders, their families, professional caregivers,
home care agencies, facility managers and professional advisors.
CONTACT US for more information.
home care agencies, facility managers and professional advisors.
CONTACT US for more information.