Comfort Long Term Care
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LTC Insurance Claims Help

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First things first:  You must have copy of the policy in hand - not a brochure, not a quote, not a summary, not a billing statement.  A "schedule of benefits" page may provide some basic information to get you started,
but a copy of the entire policy is critical to have when starting and managing a long-term care insurance claim, especially if there are any questions about benefit or provider eligibility.

If you do not have a copy of your policy, request one from your insurance company immediately.  You can call the phone number on any billing statement or other company information you may have.
​CLICK HERE for a list of customer service numbers for the major carriers.
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Policyholders & Families

Read tips and details about LTC insurance that will help you at claims time.
​CLICK HERE
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Professional Caregivers

Under Development
Check Back Soon
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Advisors

Under Development
​Check Back Soon
Request a Claims Consultation
We provide claims assistance to policyholders, their families, professional caregivers,
home care agencies, facility managers and professional advisors.
CONTACT US for more information.
CLICK HERE to download the updated NAIC "Shopper’s Guide to LTC Insurance"
Comfort Long Term Care is an independent insurance brokerage agency specializing exclusively in LTC insurance. Agency owner, Bill Comfort, The LTCpro® is a LTC specialist celebrating 30+ years of experience since 1991! We are based in the Raleigh, Durham, Chapel Hill, North Carolina Triangle region, but we serve clients throughout NC and across the country. We also have an office in St. Louis, Missouri.
​Click here to learn more about us!
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The information on this website is for general informational and educational purposes only, and it is not intended to be a direct solicitation for the sale of any specific insurance company or policy form.  Not all policy types, options, or riders discussed in general terms on this site are available in every state.  Individual requests for specific company or policy information will be directed to a properly-licensed agent for the applicable state of residence.  For complete information about any specific coverage - including limitations and exclusions - refer to a company-specific illustration and Outline of Coverage.
  • TakeCare!
    • LTC Awareness
    • Hybrid LTC Insurance Info
    • Partnership LTC Insurance
    • Tax Guide
    • Claims
    • Glossary
  • LTC Rate Increases
  • News
  • About
    • Bill Comfort
    • Companies
    • Rinny
  • Contact